About Us
We Specialize in Bringing
South-Charlotte Decks Back to Life
Carolina Deck Repair is a local, independent deck repair and building team based in Waxhaw, NC, serving homeowners across south Charlotte and northern York County, SC. Most of what we do is repair work - rotten boards, loose railings, soft framing, broken stairs - bringing 10- to 20-year-old decks back to safe, code-compliant use without ripping the whole thing out.
When a deck is past saving, or when a homeowner wants to start fresh, we also build new pressure-treated, Trex composite, and frameless-glass-railing decks. Transparent per-sqft pricing, and glass railings from our sister company, Carolina Glass Railing.
Repair First, Rebuild Only When It Has To Happen
Most of the calls we get start with the same sentence: "My deck has gotten soft / loose / scary - is there any way to save it?" Usually the answer is yes. We follow a simple 30% rule of thumb: if less than about a third of the joists, beams, or ledger have real rot, we repair it. We swap rotted boards, sister broken joists, re-flash the ledger, tighten or rebuild rails, and rebuild stair stringers - and your deck is back in service for a fraction of a full rebuild.
When the framing is too far gone for a safe repair, we will tell you that, too. We would rather quote a tear-down than patch over hidden rot and have a homeowner standing on a deck we know is unsafe.
A Pure One LLC Family of Brands
Carolina Deck Repair operates under Pure One LLC, a small North Carolina company that also runs a glass repair business in the same service area. Same ownership, same quality standards, same local phone number that actually gets answered.
We kept the deck work under its own brand so it is clear what we do: deck repair, board and joist replacement, railing fixes, full custom decks, composite rebuilds, staining, and frameless glass railings. Not landscaping, not general remodeling, not everything under the sun.
Led by a Builder Who Actually Swings a Hammer
Our deck work is led by a family member with years of hands-on deck-building and repair experience in the Charlotte market - someone who has framed, decked, repaired, and re-railed decks through every season this region throws at them.
That means when our team reviews your photos and measurements, the person writing the quote has built and repaired the exact kind of deck you are asking about. No salesperson middleman, no "let me check with my builder" phone tag.
Glass Railings From Our Sister Company
Frameless glass railings are having a moment, and for good reason - they make a deck feel twice as big and keep the view uninterrupted. The problem is that most deck companies subcontract the glass work to a third party.
We keep it in the family. Our parent company also runs Carolina Glass Railing, which makes and installs the glass railings on our decks. Same owner, same phone number, one team to call if anything ever needs adjusting.
Local to Waxhaw, Built for South Charlotte
We are based in Waxhaw, NC 28173. Our service area covers 22 cities in Union and Mecklenburg County, NC and York and Lancaster County, SC - Waxhaw, Weddington, Matthews, Ballantyne, Fort Mill, Indian Land, Tega Cay, Lake Wylie, Pineville, Providence, SouthPark, Myers Park, and the broader south Charlotte area.
When you call, you get a real local person who knows which neighborhoods have HOA rules about deck stain colors, which permits take longest in Union County, and which Trex colors have been discontinued. Not a dispatcher in another state.
What We Stand For
Four values we put in writing and then live up to on every job.
Quality Over Speed
Hidden fasteners, stainless hardware on the coast-facing side of panels, picture-framed borders. The details you would expect from a premium builder, on every tier of project.
Safety & Code
We pull a permit whenever the work needs one and build to pass inspection. Ledger flashing, proper joist hangers, 42-inch railings where required. We do not cut corners on structure.
Transparent Pricing
Every quote shows square footage, material, railing type, and price per square foot. No bundled mystery numbers. You can compare us line by line against anyone else.
On-Time Finish
We commit to a target finish date on the quote and we hit it. If weather or permits push us back, you hear from us the same day - not after the deadline has passed.
Where We Build
22 cities across south Charlotte and the northern SC border, served from our base in Waxhaw: Union and Mecklenburg County in NC, York and Lancaster County in SC.
Frequently Asked
Is Carolina Deck Repair insured?
Yes. We carry full liability insurance and operate under Pure One LLC, a registered North Carolina business. NC does not require a contractor license for deck projects under $40,000.
Are you a Trex certified installer?
We are experienced with all Trex product lines including Select, Enhance, and Transcend, but we are not a Trex-certified installer. We stand behind our work with our own warranty.
Do you subcontract the work?
No. Every job is completed by our own crew - no subcontractors.
Do you handle permits?
For new deck builds that require permits, we guide you through the process. Most repair jobs do not require a permit.
Send us a few photos of your deck
Add the deck size and height and we reply with what we see and a free written quote, usually within 2 hours during business hours.